Glosains: Jurnal Sains Global Indonesia
Vol. 7 No. 2 (2026): Glosains: Jurnal Sains Global Indonesia

Therapeutic Communication Competence in Active Listening, Empathy, and Relationship Initiation among Indonesian Nursing Students: A Cross-Sectional Analysis of Role-Play and Peer Simulation-Based Learning Outcomes

Sumartiningsih, Maria Susila (Unknown)



Article Info

Publish Date
16 May 2026

Abstract

Background: Therapeutic communication competence, encompassing active listening, empathy, relationship initiation, information gathering, and interaction closure, is foundational to safe and effective nursing practice. Despite its centrality in nursing education, evidence on competence levels achievable through simulation-based learning prior to clinical exposure remains limited, particularly in Indonesian contexts. Objective: Grounded in Peplau's Interpersonal Relations Theory and Kolb's Experiential Learning Theory, this study assessed therapeutic communication competence levels and examined associations between simulation participation and competence outcomes among first-semester nursing students. Methods: A cross-sectional descriptive design was employed with 48 first-semester nursing students (total sampling) completing a 14-week Nursing Communication course at Institut Tarumanagara, Jakarta. The culturally adapted Therapeutic Communication Skills Scale–Indonesian Version (TCSS-25; CVI = 0.89, α = 0.86) measured four competence domains. Chi-square tests and Pearson correlations examined associations between role-play participation and competence levels. Results: More than half (58.3%) achieved good competence (mean = 72.8%, SD = 12.4). Active listening and empathy scored highest (76.8%), while closing therapeutic interactions scored lowest (68.5%). Role-play participation significantly predicted competence levels (χ² = 8.92, p = 0.01, Cramér's V = 0.43). Demographic variables showed no significant associations. Conclusion: Simulation-based learning effectively develops therapeutic communication competence in preclinical nursing students; however, the 41.7% who did not achieve good competence warrant targeted interventions, particularly in structured closure skills training and increased role-play engagement.

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Journal Info

Abbrev

Glosains

Publisher

Subject

Description

Glosains (Jurnal Sains Global Indonesia) is a peer- reviewed scholarly journal managed and published by Sekolah Tinggi Agama Islam Kuningan. The journal serves as an academic platform for researchers, academics, and practitioners in the fields of natural sciences, applied sciences, and ...