Journal of Economics, Business, Management, Accounting And Social Sciences (JEBMASS)
Vol. 3 No. 2 (2025): JANUARY 2025

Pengaruh Keterikatan Konsumen Terhadap Media Sosial Instagram @maxxisid

Febri Rakhmawati Arsj (Perbanas Institute Jakarta)



Article Info

Publish Date
22 Jan 2025

Abstract

The development of adequate transport infrastructure improves mobility efficiency, enhancing product competitiveness and economic performance. Motorbikes, a practical alternative for addressing urban congestion, have become both a means of transport and a lifestyle symbol. Enthusiasts often discuss various motorbike-related topics, including tyres. Maxxis tyres, a popular brand, utilizes Instagram for customer engagement. This study aims to analyze the impact of Maxxis tyres' customer engagement on Instagram. Using a descriptive and quantitative approach, primary data was collected through a Google Form questionnaire from 100 motorbike owners who are active Instagram users. Data analysis involved validity and reliability tests, normality tests, linear regression, t-tests, and determination coefficient analysis. Results revealed that customer engagement significantly and positively influences Instagram as a social media platform, highlighting the effectiveness of Maxxis tyres' strategy in leveraging digital platforms to connect with consumers.

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Journal Info

Abbrev

jebmass

Publisher

Subject

Description

The scope of topics that are most interesting to Journal of Economics, Business, Management, Accounting and Social Studies (JEBMASS) readers include the following: Financial markets, financial practices and sustainability; Values, culture and international finance; Common pool resources management ...