Proceeding National Conference Business, Management, and Accounting (NCBMA)
9th National Conference Business, Management, and Accounting

ANALISA BANK DIGITAL TERHADAP BANK-BANK DI INDONESIA

Rati Rianti (Universitas Pelita Harapan)
Sinyo Alexander Dappa (Universitas Pelita Harapan)
Stansilaus Riesvaldo (Universitas Pelita Harapan)
Selvi Esther Suwu (Universitas Pelita Harapan)



Article Info

Publish Date
09 Jun 2026

Abstract

The development of digital financial systems in Indonesia, driven by innovations such as QRIS and BI-FAST, has brought about significant changes in banking services. Digital banks have emerged as a solution offering convenience, speed, and flexibility in conducting financial transactions without the need to visit a branch. However, amidst this progress, there remains the challenge of low digital literacy among the public, which can hinder the optimal utilization of these services. Considering this, this journal discusses how the development and utilization of digital banking in Indonesia can provide convenient financial services for the public, including those with low levels of digital literacy. This study employs literature review method, collecting and analyzing various sources of scientific literature, such as journals and regulations relevant to digital banking. The analysis process was conducted systematically through the stages of data collection from journals, data reduction, interpretation, and synthesis to gain a comprehensive understanding of the phenomenon under study. The results of the study indicate that digital banks offer various conveniences, such as online account opening, real-time transactions, operational cost efficiency, and innovative features in financial management. In addition, digital banks also play a role in enhancing financial inclusion for those who have not yet been reached by banking services. However, there are challenges in the form of cyber security risks, potential data breaches, and low digital literacy, which increase vulnerability to online fraud. Therefore, there is a need to improve digital literacy, strengthen security systems, and ensure ongoing regulatory oversight.

Copyrights © 2026






Journal Info

Abbrev

NCBMA

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Prosiding National Conference Business, Management, and Accounting (NCBMA) berisi artikel-artikel ilmiah dari para peneliti secara nasional yang mengikuti konferensi NCBMA yang diadakan rutin setiap tahun oleh Fakultas Ekonomi dan Bisnis Universitas Pelita Harapan. Prosiding National Conference ...