Jurnal Teknimedia: Teknologi Informasi dan Multimedia
Vol. 7 No. 1 (2026): June 2026

Universitas Internasional Batam ANALISIS KEAMANAN SISTEM INFORMASI MENGGUNAKAN ALGORITMA SUPPORT VECTOR MACHINE TERHADAP PENGGUNA SHOPEE

Muhamad Dody Firmansyah (Universitas internasional batam)
Christopher Christopher (Unknown)
Mangapul Siahaan (Universitas internasional batam)



Article Info

Publish Date
13 Jun 2026

Abstract

The expansion of e-commerce in Indonesia has made information system security a crucial concern, especially on sites like Shopee that see a lot of user activity and transaction volumes. Potential security hazards, such as account misuse, unauthorized access, and suspicious activity, are increased by the volume of online transactions. Therefore, in order to comprehend the elements linked to security threats based on user characteristics and behavioral patterns, an analytical approach is necessary. The purpose of this study is to apply machine learning to examine security risk tendencies among Shopee users. A standardized questionnaire addressing demographic factors, usage frequency, security awareness levels, and experiences with questionable activity was used to gather data from 101 active users. Data cleaning, label encoding, Min–Max normalization, and feature selection were among the steps in the data processing procedure. The classification model used was the Support Vector Machine (SVM) technique with a Radial Basis Function (RBF) kernel. The creation of a security risk analysis model based on user perceptions and behavioral aspects rather than system log or transactional data is what makes this study unique. By using non-technical indications as predictive factors in e-commerce platforms, this method provides an alternate viewpoint for spotting possible security threats.

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Journal Info

Abbrev

teknimedia

Publisher

Subject

Computer Science & IT Control & Systems Engineering Engineering

Description

JURNAL TEKNIMEDIA : Teknologi Informasi dan Multimedia terbitan berkala ilmiah nasional diterbitkan oleh STMIK Syaikh Zainuddin NW Anjani. Tujuan diterbitkannya Jurnal TEKNIMEDIA adalah untuk memfasilitasi publikasi ilmiah dari hasil penelitian-penelitian di Indonesia serta ikut mendorong ...