JOURNAL OF Mental Health Concerns
Vol. 5 No. 2 (2026): May Edition 2026

The effect of workload on burnout syndrome among nurses

Mitha Rahmilah (Universitas Negeri Makassar)
Meliana Handayani (Universitas Negeri Makassar)
Wa Ode Maghfira Nurul Insani (Universitas Negeri Makassar)



Article Info

Publish Date
31 May 2026

Abstract

Background: Burnout syndrome is a condition of physical, emotional, and mental exhaustion caused by prolonged work stress, which is commonly experienced by nurses. High demands in health service delivery place nurses at risk of burnout, especially when accompanied by heavy workloads. Purpose: To determine the effect of workload on burnout syndrome among nurses. Method: A quantitative design with a cross‑sectional approach was used. The study population consisted of 234 nurses, with a sample of 146 respondents selected using simple random sampling. Data were collected using the Maslach Burnout Inventory–Human Services Survey (MBI‑HSS) to measure burnout syndrome and the NASA‑TLX to assess workload. Data analysis was conducted using Pearson Chi‑Square test. Results: The results showed that the majority of respondents had a high workload (100 respondents, 68.5%) and the majority experienced burnout syndrome in the moderate category (94 respondents, 64.4%). The statistical test yielded a p‑value of 0.943 (p > 0.05), indicating no significant relationship between workload and burnout syndrome among nurses. Conclusion: Burnout syndrome among nurses is not influenced solely by workload, but also by other factors such as social support, work environment, motivation, and individual capacity in managing work stress. Keywords: Burnout Syndrome; Health; Hospital; Nurses; Workload.

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Journal Info

Abbrev

mhc

Publisher

Subject

Health Professions Nursing Public Health

Description

Jurnal penelitian dibidang kesehatan jiwa meliputi kegiatan promotif, preventif, kuratif dan rehabilitatif pada semua tingkat usia baik secara individu, maupun kelompok rentan. Penelitian kesehatan jiwa susuai tren ...