Pemberdayaan Caregiver melalui Program “CITRA: Caregiver Inovatif untuk Lansia” Berbasis Aplikasi sebagai Upaya Peningkatan Kualitas Hidup Lansia di Surabaya

Ferry Efendi (Fakultas Keperawatan, Universitas Airlangga, Jawa Timur, Indonesia)
Retno Indarwati (Fakultas Keperawatan, Universitas Airlangga, Jawa Timur, Indonesia)
Rifky Octavia Pradipta (Fakultas Keperawatan, Universitas Airlangga, Jawa Timur, Indonesia)
Visky Afrina (Program Studi Kebidanan, Fakultas Kedokteran, Universitas Airlangga, Jawa Timur, Indonesia)
Faisal Adi Irawan (Fakultas Keperawatan, Universitas Airlangga, Jawa Timur, Indonesia)

Poltekita: Jurnal Pengabdian Masyarakat
Vol. 7 No. 1 (2026)

Introduction: The growing elderly population in Indonesia raises health challenges, including chronic diseases and cognitive decline. Informal caregivers play a key role, yet limited knowledge and digital literacy reduce care quality. Method: The CITRA (Innovative Caregiver for the Elderly) program was conducted from July to September 2025 in Pacar Kembang, Surabaya. Twenty informal caregivers participated in health education, Android-based CITRA app training, and door-to-door mentoring. Evaluation used pre- and post-tests analyzed with the Wilcoxon test. Results: Caregivers’ knowledge improved significantly. In the first session, scores rose from 65 ± 10.13 to 82.75 ± 6.58 (p=0.000). In the second, scores increased from 71.5 ± 9.44 to 87.5 ± 8.57 (p=0.005). Skills in basic health checks and app utilization also improved. The CITRA app served as an accessible educational tool, though currently limited to Android devices. Discussion: Capacity improvement supports the active ageing framework and aligns with evidence that technology-based interventions effectively empower families in elderly care. Conclusion: CITRA successfully enhanced caregiver knowledge, skills, and provided a replicable digital innovation to improve elderly quality of life in Indonesia.