Jesya (Jurnal Ekonomi dan Ekonomi Syariah)
Vol 9 No 2 (2026): FORTHCOMING ARTICLES : JUNI 2026

Influencer Marketing and Electronic Word of Mouth on Skincare Purchase Decisions Among Generation Z Students in Indonesia

Salsabilla Rahma Sabrina (Universitas Negeri Surabaya, Indonesia)
Ratih Amelia (Universitas Negeri Surabaya, Indonesia)



Article Info

Publish Date
01 Jun 2026

Abstract

Indonesia’s skincare market is increasingly shaped by Generation Z consumers who rely heavily on social media platforms such as TikTok and Instagram for product information and recommendations. This study examines the effects of influencer marketing and electronic word-of-mouth (E-WoM) on skincare purchase decisions among Indonesian Generation Z university students. Using a quantitative cross-sectional approach, data were collected from 400 respondents through online questionnaires distributed via social media platforms. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0. The findings indicate that influencer marketing (β = 0.173; p = 0.001) and E-WoM (β = 0.150; p = 0.037) both exert significant positive effects on purchase decisions. Although the model explains a modest proportion of variance (R² = 0.058), predictive relevance analysis confirms that the model possesses acceptable out-of-sample predictive capability. The novelty of this study lies in integrating influencer marketing and E-WoM simultaneously within Indonesia’s TikTok-driven skincare ecosystem using a predictive PLS-SEM perspective. Academically, the study strengthens digital persuasion literature by contextualizing consumer behavior in algorithm-driven social commerce environments. Practically, the findings suggest that skincare brands should combine influencer credibility with authentic consumer reviews to enhance marketing effectiveness among Indonesian Generation Z consumers.

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