Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026

Artificial Intelligence Implementation in E-Marketing: A Systematic Literature Review and Bibliometric Analysis

Yohannes Vemberi (Sekolah Tinggi Ilmu Ekonomi SBI, Indonesia)
Tri Gunarsih (Universitas Teknologi Yogyakarta, Indonesia)
Lucia Ika Fitriastuti (Sekolah Tinggi Ilmu Ekonomi SBI, Indonesia)
Fransius Awaldo Damanik (Institut Teknologi & Bisnis Kristen Bukit Pengharapan, Indonesia)



Article Info

Publish Date
31 May 2026

Abstract

Artificial Intelligence (AI) has recently gained considerable attention and is being increasingly applied across various fields. One of the most rapidly growing areas is marketing, particularly in the development of e-marketing in many companies. The purpose of this article is to review various studies related to artificial intelligence and e-marketing by presenting a comprehensive discussion.  The reviewed works consist of 82 studies published between 2018 and 2025. The data analysis focuses on methods applied, findings, strengths, and limitations. In addition, a bibliometric analysis was conducted to complement the review. A total of 500 articles related to artificial intelligence implementation in e-marketing were collected from Google Scholar, Emerald, Elsevier, ScienceDirect, and Scopus, and processed using VosViewer to support the findings. The combined analysis highlights key challenges and identifies future research opportunities in the field of artificial intelligence and e-marketing. Results from studies highlight several benefits of AI, including its potential to revolutionize marketing strategies, introduce new innovations, enhance personalization and customer experience, optimize operational efficiency, and improve overall company performance. The results reveal various research limitations that may help future researchers develop new theoretical and methodological insights. In addition, this study provides valuable information and knowledge for companies seeking to implement artificial intelligence in e-marketing.

Copyrights © 2026






Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...