Jurnal Ilmiah Manajemen Kesatuan
Vol. 14 No. 3 (2026): JIMKES Edisi Mei 2026

The Effect of Work Engagement, Nurse Resilience, Burnout, Job Satisfaction, and Social Support on Turnover Intention

Fenia Tandy (Universitas Pelita Harapan, Indonesia)
Grady Ihsan Shaquille (Universitas Pelita Harapan, Indonesia)
Pauline Henriette Pattyranie Tan (Universitas Pelita Harapan, Indonesia)



Article Info

Publish Date
31 May 2026

Abstract

Turnover intention is critical in hospitals, as high rates disrupt healthcare stability and raise organizational costs. This study aims to examine the direct relationships between work engagement, resilience, burnout, job satisfaction, and social support in explaining nurse turnover intention in a private hospital in Bali. This study used a quantitative, cross-sectional approach, surveying 171 nurses with a structured questionnaire. Data were analyzed using PLS-SEM in SmartPLS to assess the measurement and structural models. The results showed that work engagement had a positive and significant effect on nurse resilience, while nurse resilience had a significant effect on burnout, job satisfaction, and social support. Furthermore, burnout had a significant positive effect on turnover intention, while job satisfaction had a significant negative effect on turnover intention. However, social support and work engagement were not proven to have a significant direct effect on turnover intention. This study concludes that nurse resilience, based on IPMA analysis, plays a significant role in shaping psychological conditions and work attitudes, which impact burnout, job satisfaction, and turnover intention. Therefore, hospitals are advised to improve nurse work engagement and resilience through psychological capacity-building programs, organizational support, and burnout prevention strategies to reduce turnover intention.

Copyrights © 2026






Journal Info

Abbrev

jimkes

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Ilmiah Manajemen Kesatuan (JIMKES) dikelola dan diterbitkan oleh Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) Institut Bisnis dan Informatika Kesatuan bekerjasama dengan Fakultas Bisnis dan Fakultas Vokasional IBI ...