International Journal of Computing Science and Applied Mathematics-IJCSAM
Vol. 12 No. 1 (2026)

Optimal Incentive Mechanism for ISO 9001 Quality Audit: A Mechanism Design Approach

Jani Rahardjo (Petra Christian University)
I Nyoman Sutapa (Petra Christian University)
Togar Wiliater Soloan Panjaitan (Petra Christian University)



Article Info

Publish Date
04 Jun 2026

Abstract

This paper develops a principal–agent model for ISO 9001:2015 quality audit in a manufacturing company, where the auditee is an informed agent and the auditor is a principal who designs an incentive-compatible audit mechanism. The proposed mechanism combines self-reported performance, risk-based audit probabilities, and quadratic penalties on deviations between reported and verified performance. We establish explicit mathematical conditions for incentive compatibility and individual rationality that guarantee truthful reporting and substantive compliance as the optimal strategy for the auditee. The mechanism is shown to be constrained Pareto optimal within a natural class of audit contracts: no alternative contract can increase the auditor’s expected utility without reducing the agent’s utility, given the informational constraints. We prove the uniqueness of this optimal solution given a maximum feasible penalty. A parametric sensitivity analysis and a case study from the Indonesian manufacturing sector illustrate how the choice of audit probability, certification benefit, and penalty parameter can transform a symbolic certification regime into an equilibrium with genuine quality improvement and credible ISO 9001 implementation

Copyrights © 2026






Journal Info

Abbrev

ijcsam

Publisher

Subject

Mathematics

Description

IJCSAM (International Journal of Computing Science and Applied Mathematics) is an open access journal publishing advanced results in the fields of computations, science and applied mathematics, as mentioned explicitly in the scope of the journal. The journal is geared towards dissemination of ...