Empathy : Jurnal Fakultas Psikologi
Vol. 9 No. 2 (2026): June Edition

The relationship between job demands and workplace well-being in hospital nurses: evidence from RSU Bina Kasih Medan

Agnes Lisnawati Panggabean (Faculty of Psychology, Universitas Prima Indonesia, Indonesia)
Agnez Anindya Agustine (Faculty of Psychology, Universitas Prima Indonesia, Indonesia)
Meilina Sintya Sembiring (Faculty of Psychology, Universitas Prima Indonesia, Indonesia)
Mukhaira El Akmal (PUI PT Industry & Organization Psychology Centre, Universitas Prima Indonesia, Indonesia)
Sri Hartini (Faculty of Psychology, Universitas Prima Indonesia, Indonesia)



Article Info

Publish Date
14 Jun 2026

Abstract

This study aimed to examine the relationship between Job Demands and Workplace Well-Being among nurses at RSU Bina Kasih Medan based on the Job Demands–Resources (JD-R) Theory framework. This correlational quantitative study involved 121 nurses selected using a total sampling technique. Data were collected using validated and reliable Job Demands and Workplace Well-Being scales and analyzed using Pearson Product–Moment correlation analysis. The results revealed a very strong and statistically significant negative relationship between Job Demands and Workplace Well-Being (r = −.915, p < .001, 95% CI [−.94, −.88]). These findings indicate that higher levels of job demands are closely associated with lower levels of nurses’ workplace well-being. Furthermore, Job Demands explained 83.7% of the variance in Workplace Well-Being (r² = .837), indicating a substantial contribution of job demands to workplace well-being. These findings support the JD-R Theory, which posits that high job demands may deplete individuals’ psychological resources and reduce well-being when not adequately balanced by sufficient job resources. This study contributes empirical evidence to the literature on workplace well-being in the healthcare sector, particularly in the context of Indonesian nurses, and underscores the importance of effective workload management in enhancing well-being in hospital settings.

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Journal Info

Abbrev

EMPATHY

Publisher

Subject

Social Sciences

Description

Jurnal EMPATHY adalah jurnal yang menerbitkan karya ilmiah mahasiswa psikologi Universitas Ahmad Dahlan. Terbit 2 kali dalam setahun. Menerbitkan karya ilmiah ilmu psikologi yang mencakup semua cabang ilmu psikologi yaitu psikologi klinis, psikologi sosial, psikologi perkembangan, psikologi ...