Jurnal Ilmu Pendidikan dan Sains Islam Interdisipliner
Vol. 5 No. 1 Februari 2026: Jurnal Ilmu Pendidikan dan Sains Islam Interdisipliner

Analisis Etika Penggunaan AI dalam Layanan E-Counseling: Perspektif Konselor Bersertifikat

Hana Rizqiani Khoirunnisa (Universitas Negeri Semarang)
Fadhilatin Nashihah (Universitas Negeri Semarang, Indonesia)



Article Info

Publish Date
23 Feb 2026

Abstract

The development of artificial intelligence (AI) in e-counseling services presents both opportunities and significant ethical challenges. Certified counselors are on the front lines in addressing the ethical dilemmas arising from the integration of AI technology into professional counseling practice. This Systematic Literature Review (SLR) aims to analyze and synthesize 25 internationally reputable journals (indexed in Scopus, Web of Science, and other reputable publishers) that discuss the ethical aspects of AI use in E-Counseling services from the perspective of certified counselors. The study identified six key ethical issues: (1) client privacy and data confidentiality, (2) informed consent in AI-client interactions, (3) algorithmic bias and fairness, (4) transparency and accountability of AI systems, (5) client autonomy versus dependence on AI, and (6) the professional competence of counselors in supervising AI. These findings are expected to serve as a scientific foundation for the development of AI ethics guidelines in counseling practice in Indonesia. The PRISMA-C ethical framework proposed in this study is expected to serve as a practical guide for certified counselors in Indonesia in responsibly adopting AI technology, as well as to provide input for the development of ABKIN’s digital code of ethics.

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Journal Info

Abbrev

JIPSI

Publisher

Subject

Religion Humanities Library & Information Science Social Sciences

Description

Education Science. The Islamic Education Science. Educational Psychology. Learning Psychology. Educational Philosophy. Islamic Educational Philosophy. Lesson Plan. Lesson Design. Lesson Media Development of Resources and Learning Media. Learning Theory of Islamic Education. Learning Strategies of ...