International Journal of Management and Business Economics
Vol. 4 No. 3 (2026): June

Abusive Supervision, Job Stress, and Cyberloafing in Hospital Settings: The Mediating Role of Job Stress and Moderating Role of Self-Control

Deni Sugandi (Program Magister Manajemen, Sekolah Pascasarjana, Universitas Kuningan, Jawa Barat, Indonesia)
Lili Karmela Fitriani (Program Magister Manajemen, Sekolah Pascasarjana, Universitas Kuningan, Jawa Barat, Indonesia)
Yanneri Elfa Kiswara Rahmantya (Program Magister Manajemen, Sekolah Pascasarjana, Universitas Kuningan, Jawa Barat, Indonesia)



Article Info

Publish Date
29 May 2026

Abstract

Cyberloafing the non-work-related personal use of organizational internet resources during working hours poses a particularly consequential threat in healthcare settings, where service quality and patient safety depend critically on sustained employee attention. This study examines an integrated moderated-mediation model in which abusive supervision predicts cyberloafing both directly and through the intermediary mechanism of job stress, with self-control serving as a boundary-condition moderator of both stress-generating and stress-translating pathways. The study was conducted at RSUD Linggarjati and RSU El-Syifa in Kuningan Regency, West Java, Indonesia. A quantitative causal-verificative design was employed, with data gathered from 218 respondents (stratified proportional random sampling; Slovin formula, e = 5%) using closed-ended Likert-scale questionnaires. Structural Equation Modeling–Partial Least Squares (SEM-PLS) via SmartPLS 4 was used for hypothesis testing. Outer model evaluation confirmed satisfactory validity (all loadings ≥ 0.70; AVE ≥ 0.50; HTMT < 0.90) and reliability (CR ≥ 0.70; α ≥ 0.70). Inner model results reveal strong predictive performance: R² (cyberloafing) = 0.919; R² (job stress) = 0.512; SRMR = 0.045–0.046. Abusive supervision exerts significant positive direct effects on both cyberloafing (β = 0.274; p < 0.05) and job stress (β = 0.715; p < 0.05). Job stress significantly predicts cyberloafing (β = 0.861; p < 0.05) and partially mediates the abusive supervision–cyberloafing relationship. Self-control significantly moderates both the abusive supervision–job stress pathway and the job stress–cyberloafing pathway (negative interaction coefficients; both p < 0.05), buffering the escalation of stress under abusive leadership and curtailing the stress-to-cyberloafing translation. PLS-Predict confirms strong out-of-sample predictive relevance for all endogenous indicators. Findings advance theory at the intersection of Social Exchange Theory.

Copyrights © 2026






Journal Info

Abbrev

jamis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The International Journal of Management and Business Economics is a peer-reviewed journal that publishes scientific articles in the fields of operational management, human resource management, financial management, marketing management, Entrepreneurship, Administrative Management, Development ...