International Journal of Management and Business Economics
Vol. 4 No. 3 (2026): June

Communication Strategies For Islamic Businesses In Facing Competition In The Digital Age

Kartini (Universitas Sultan Muhammad Syafiuddin Sambas, Indonesia)



Article Info

Publish Date
11 Jun 2026

Abstract

Sharia business communication is becoming increasingly important as digital competition transforms the way businesses promote products, negotiate, serve customers, and build trust. This article analyses Sharia business communication strategies in the face of digital-era competition by synthesising the literature on Sharia communication in the digital transformation of SMEs and value-based Islamic organisational communication. The research employs a qualitative descriptive approach through a literature review and thematic analysis. The findings identify five pillars of strategy: honest and transparent product communication; digital trust based on amanah; internal coordination based on musyawarah; halal and ethical content branding; and transactional communication aligned with Sharia principles. Digital competition cannot be adequately addressed merely through mastery of platforms, algorithms, and promotional speed. Business operators must also demonstrate ethical discipline, clarity of contracts, data responsibility, fair pricing, and consistent after-sales service. A Sharia communication strategy can strengthen market differentiation, customer loyalty, team synergy, and business sustainability when implemented through communication operational standards, Sharia digital literacy, halal certification, and measurable communication indicators. This article offers a practical framework for SMEs and Islamic business organisations seeking to compete ethically in the digital marketplace

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Journal Info

Abbrev

jamis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The International Journal of Management and Business Economics is a peer-reviewed journal that publishes scientific articles in the fields of operational management, human resource management, financial management, marketing management, Entrepreneurship, Administrative Management, Development ...