International Journal of Management and Business Economics
Vol. 4 No. 3 (2026): June

Social Capital And Organizational Fragility In A Volunteer-Based Cultural Tourism Community: A Pentahelix Analysis Of Cirebon History

Izzwah Nauroh (Universitas Padjadjaran, Indonesia)
Dwi Purnomo (Universitas Padjadjaran Bandung, Indonesia)
Cecep Safaatul Barkah (Universitas Padjadjaran Bandung, Indonesia)



Article Info

Publish Date
15 Jun 2026

Abstract

Volunteer-run heritage communities frequently struggle to sustain internal governance as activities expand. This study aims to diagnose the organizational dynamics, structural vulnerabilities, and ecosystem position of Cirebon History, an unincorporated heritage walking tour community in Cirebon City. A single qualitative case study was conducted using in-depth interviews with fourteen informants, participatory observation, and document tracing, analyzed through thematic procedures and network mapping in Atlas.ti. The findings reveal four stages of community growth sustained by bonding social capital anchored in a local norm called ilmu ikhlas, which substitutes for formal management instruments, yet simultaneously produces concentrated authority, tacit knowledge hoarding, and the exclusion of peripheral member voices. At the ecosystem level, the community occupies a shadow network position, socially valued but institutionally marginalized. This study contributes a reframing of Legitimate Peripheral Participation, arguing that capacity must flow outward toward the periphery, not only inward toward the core.  

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Journal Info

Abbrev

jamis

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

The International Journal of Management and Business Economics is a peer-reviewed journal that publishes scientific articles in the fields of operational management, human resource management, financial management, marketing management, Entrepreneurship, Administrative Management, Development ...