SWAGATI: Journal of Community Service
Vol. 4 No. 1 (2026): March

Utilization of Social Media to Support Digital Marketing in Village Communities and Village MSMEs

Lala Hucadinota Ainul Amri (Politeknik Negeri Madiun)
Muhammad Taali (Politeknik Negeri Madiun)
Fredy Susanto (Politeknik Negeri Madiun)
Allya Rahmanda Adhatul Jana (Politeknik Negeri Madiun)
Rusmadiah Anwar (Institut Seni Kreatif Nusantara (INSAN) UiTM Malaysia)



Article Info

Publish Date
02 Jun 2026

Abstract

Utilizing social media is crucial in supporting digital marketing for Community Groups (Pokmas) and Micro, Small, and Medium Enterprises (MSMEs) during digital transformation. This community service activity aims to improve MSMEs' and Pokmas members' ability to use social media as a marketing tool for local products in Hargosari Village, Sine District, Ngawi Regency. The methods included outreach, training, mentoring, and evaluation through interviews, observations, and focus group discussions. Activity results showed that using Instagram, Facebook, and WhatsApp improved participants' knowledge and skills in digital marketing. Market reach expanded and interaction with consumers increased. Participants also became more able to create engaging and informative promotional content. Challenges included limited digital literacy and suboptimal marketing feature use. Through this activity, MSMEs and Pokmas gained understanding and practical skills in using social media for digital marketing. Therefore, ongoing mentoring is needed to ensure the sustainability and optimization of social media utilization in supporting the competitiveness of MSMEs in rural areas.

Copyrights © 2026






Journal Info

Abbrev

swagati

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Social Sciences Other

Description

SWAGATI: Journal of Community Service is a journal that aims to be a medium of communication and scientific information resulting from community service. The scope of published articles includes studies on community empowerment in computer science, economics, social science, and technology. However, ...