This study discusses the improvement of knowledge capture and knowledge sharing through the strengthening of a Kaizen-based Knowledge Management System (KMS) in the footwear manufacturing industry. The main problems include the suboptimal management of tacit knowledge and the limitations of document search based on simple keywords. This study applies an information retrieval method using TF-IDF and Cosine Similarity on 800 validated Kaizen documents through preprocessing, weighting, and document similarity measurement stages. The test results show that the proposed method performs better than conventional keyword-based search, with a precision value of 0.60, recall of 0.75, and F1-score of 0.67. The contribution of this study lies in the application of information retrieval methods to improve the effectiveness of knowledge retrieval in a Kaizen-based KMS, thereby supporting continuous improvement and organizational learning.
Copyrights © 2026