This research is motivated by the importance of spare part procurement in supporting the smooth operation of ships at PT Pertamina International Shipping. In the procurement process, the company uses the Ship Manager DNV system to support the request, approval, and procurement of ship spare parts. This study aims to determine the implementation of spare part procurement through Ship Manager DNV, the obstacles encountered, and the efforts made by the company to overcome these obstacles. Data collection methods were carried out through field observations, interviews with Fleet Technical Performance (FTP), Fleet Financial Performance (FFP), and ship crews, as well as documentation studies related to the spare part procurement process during the period of December 2024 to February 2025. Data analysis techniques used data reduction, data presentation, and conclusion drawing. The results of the study indicate that the use of Ship Manager DNV helps the company manage the spare part procurement process in a more structured and well-documented manner. However, in its implementation, there are still several obstacles, such as errors in inputting request data and users’ lack of understanding of the system. The efforts made by the company include conducting Digital Talk Ship Manager DNV, system usage training, and improving coordination and rechecking request data by the PJF before further processing.
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