Journal of Communication Studies
Vol. 6 No. 1 (2026): JCS: Journal of Communication Studies

The Collaborative Communication between the Task Force and Families in Building Resilience in Patients with Mental Illness

Nadya Wulandari (Prodi Ilmu Komunikasi, Universitas Trunojoyo Madura, Indonesia)
Sri Wahyuningsih (Department of Communication Studies, Trunojoyo University of Madura)



Article Info

Publish Date
29 May 2026

Abstract

The management of people with mental disorders (ODGJ) at the community level requires the active involvement of families and the Task Force (Satgas) as key actors in the support process. However, communication between the two parties often fails to function optimally and sustainably. This study aims to analyze and explore collaborative communication between the Task Force and families in building resilience and independence among ODGJ patients in Mandala Village, Sumenep Regency. This is a qualitative study using a descriptive approach.Data were collected through in-depth interviews, observations, and documentation, then analyzed using data reduction, data presentation, and conclusion-drawing techniques. The results indicate that collaborative communication evolves gradually from a reactive pattern toward a participatory one, yet remains dynamic and vulnerable to emotional pressures, differing perceptions, and limitations within the support system. The main findings of this study confirm that collaborative communication functions as a mechanism for social transformation within families, contributing to strengthening resilience and promoting patient independence. Therefore, a structured and sustainable communication system is needed in community-based care for people with mental health conditions.

Copyrights © 2026






Journal Info

Abbrev

jcs

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

JCS is an academic journal published two times annually (June and December) by Program of Islamic Communication and Broadcasting (KPI), Faculty of Dakwa, published by Sunan Giri Institute of Islamic Studies (INSURI) Ponorogo. This journal publishes original researches in multi concepts, theories, ...