Advances in Taxation Research
Vol. 4 No. 2 (2026): February - May

Digital Tax Compliance: The Role of Literacy, Ease, and Trust

Putri Serly Audia (Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia)
Heru Tjaraka (Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia)
Anak Agung Gde Satia Utama (Faculty of Economics and Business, Universitas Airlangga, Surabaya, Indonesia)



Article Info

Publish Date
31 May 2026

Abstract

Purpose: This study examines the influence of digital tax literacy, perceived ease of use, and trust in the digital tax system on taxpayer compliance among individual taxpayers in Yogyakarta, Indonesia. Research Method: A quantitative approach was employed using purposive sampling. Data were collected from 100 individual taxpayers utilizing e-Filing, e-Billing, and DGT Online. The questionnaire was measured on a 5-point Likert scale and analyzed using multiple linear regression, with validity and reliability assessments and classical assumption testing. Results and Discussion: The findings reveal that digital tax literacy, perceived ease of use, and trust in the digital tax system have significant positive effects on taxpayer compliance. Perceived ease of use showed the strongest effect (β = 0.459; p < 0.001), followed by trust (β = 0.436; p < 0.001) and digital tax literacy (β = 0.049; p = 0.030). The model produced an adjusted R² of 0.920. Implications: The study highlights the importance of improving digital literacy, system usability, and public trust to strengthen voluntary taxpayer compliance. Originality: This study integrates TAM and TPB in the context of Indonesia’s digital taxation.

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Journal Info

Abbrev

ATR

Publisher

Subject

Economics, Econometrics & Finance

Description

Founded in 2023, Advances in Taxation Research publishes original research that promises to advance our understanding of taxation over diverse topics and research methods. This Journal welcomes research of significance across a wide range of primary and applied research methods, including ...