Full Time Equivalent - Based Workforce Analysis of Head Truck Operators at Ambon Container Terminal

Fatmawaty Fatmawaty (Program Studi Teknik Industri Universitas Pattimura)
Marcus Tukan (Program Studi Teknik Industri Universitas Pattimura)
Ariviana Lientje Kakerissa (Program Studi Teknik Industri Universitas Pattimura)

ARIKA
Vol 20 No 1 (2026): ARIKA

Ambon Container Terminal plays an important role in supporting container loading and unloading operations. Terminal performance is influenced by workforce utilization, particularly Head Truck operators responsible for transporting containers between the quay and the container yard. This study aims to analyze the workload of Head Truck operators using the Full Time Equivalent (FTE) method. Data were collected through direct observation, stopwatch time study, Westinghouse performance rating, and calculations of normal time, standard time, and effective working time. The results showed a total FTE value of 17.82 with an average FTE of 0.74, indicating that all operators were classified as underload. Simulation results suggested that the optimal workforce requirement ranged from 17 to 18 operators, lower than the current workforce of 24 operators. These findings highlight the need to optimize workforce utilization and reduce waiting activities to improve terminal operational efficiency.