PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic
Vol. 14 No. 1 (2026): March 2026

K-Means for IT Asset Segmentation and Demand Forecasting Using Double Exponential Smoothing (DES)

Anita aprilianti (Unknown)
Ben Rahman (Universitas Nasional)



Article Info

Publish Date
31 Mar 2026

Abstract

IT asset management was a crucial aspect in supporting the smooth operation of a company. Poorly planned asset procurement resulted in asset shortages or excesses, which impacted cost efficiency. Frequent problems included the lack of asset grouping based on needs and difficulties in forecasting future IT asset demand. This study aimed to group IT assets using the K-Means method and to forecast IT asset demand using the Double Exponential Smoothing method. Asset grouping was used to assist companies in determining asset procurement priorities. This study used historical IT asset demand data for the period January 2024 to February 2025. The K-Means method was applied to group assets into three categories: submitted, need to consider, and not submitted. The Double Exponential Smoothing method was employed to forecast future IT asset demand by measuring the error rate using Mean Absolute Deviation (MAD), Mean Squared Error (MSE), and Mean Absolute Percentage Error (MAPE). The results showed that the K-Means method helped companies determine IT asset management priorities, while the Double Exponential Smoothing method produced asset demand forecasts with low error rates, thereby supporting more accurate IT asset procurement planning.

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Journal Info

Abbrev

piksel

Publisher

Subject

Computer Science & IT Decision Sciences, Operations Research & Management

Description

Jurnal PIKSEL diterbitkan oleh Universitas Islam 45 Bekasi untuk mewadahi hasil penelitian di bidang komputer dan informatika. Jurnal ini pertama kali diterbitkan pada tahun 2013 dengan masa terbit 2 kali dalam setahun yaitu pada bulan Januari dan September. Mulai tahun 2014, Jurnal PIKSEL mengalami ...