DEAL: International Journal of Economics and Business
Vol. 3 No. 02 (2025): October 2025

Workforce Diversity, Diversity Hiring, and Inclusion Training: The Mediating Role of Employee Perceptions in Manufacturing Company

Diah Ayu Syahrani Putri (Universitas Pelita Bangsa)
Cindy Apriyanih (Universitas Pelita Bangsa)



Article Info

Publish Date
31 Jan 2026

Abstract

This study examines the influence of Diversity Hiring Practices and Inclusion Training Programs on Workforce Diversity , mediated by Employee Perception of Inclusion, in manufacturing companies in the East Jakarta Industrial Park (EJIP) area. In the Industry 4.0 era, workforce diversity is a strategic factor that can drive innovation and organizational performance. This study uses a quantitative approach with data collection through questionnaires on 141 respondents selected by purposive sampling. The research variables were measured using a 5-point Likert scale, and data analysis was conducted with SmartPLS. The results of the study indicate that Diversity Hiring Practices and Inclusion Training Programs do not have a significant direct effect on Workforce Diversity. However, through Employee Perception of Inclusion as a mediating variable, both provide a significant positive contribution to workforce diversity. Employee perceptions of inclusivity have been shown to be a strategic mechanism that transforms diversity initiatives into substantial results. This highlights the theoretical novelty of the research, where signal theory is applied earlier in the analysis to explain how diversity-related signals shape employee inclusion perceptions and translate into organizational outcomes. Furthermore, this study highlights that the success of diversity initiatives requires a holistic approach that encompasses the development of an inclusive organizational culture, employee retention, and a comprehensive training strategy. This study provides theoretical contributions through the integration of signal theory in a manufacturing context, explaining how organizational signals influence employee perceptions and behaviors. Practically, these results provide a foundation for organizations to design more effective diversity strategies, including the implementation of experience-based training and inclusive leadership development. The implications of this research encourage further exploration of workforce diversity management strategies, particularly in highly structured industrial environments.

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Journal Info

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deal

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Description

DEAL: International Journal of Economics and Business, published by Pelita Bangsa University. DEAL: International Journal of Economics and Business accommodates the publication of research results in the field of Economics and Business conducted by lecturers as a manifestation of the Tri Darma of ...