Proceeding of The International Conference on Health Sciences and Nursing
Vol. 3 No. 1 (2026): Proceeding of the International Conference on Health Sciences and Nursing

Analysis Discrimination and Low Understanding Right Patient Guarantee National Health on Service House Sick

Aris Prio Agus Santoso (Universitas Duta Bangsa)
Fauzan Nur Abadi (Universitas Duta Bangsa)
Firmansyah Nur Arifin (Universitas Duta Bangsa)
Rojali Koiri Najib (Universitas Duta Bangsa)



Article Info

Publish Date
17 Apr 2026

Abstract

Study This aim analyze phenomenon discrimination to patient Guarantee National Health Insurance (JKN) and limitations knowledge patient about his rights . Space scope study service - focused House sick in Indonesia with review aspect legal , social , and access health . The method used is study normative with approach studies literature , through secondary data review from the Indonesian Ombudsman, BPJS Watch, Riskesdas 2018, and various publication academic . Data includes surveys and reports national which shows more of 21% of JKN patients experienced treatment discriminatory , time wait an average of 3–5 hours, and low level knowledge rights (47%). Findings confirm existence discrimination systemic which has implications for injustice structural , reinforced by gaps information patient . Analysis test literature support the need reform service and socialization right patient . This study underscores the importance of improving both the dissemination of information about patients' rights and the responsiveness of healthcare services, to ensure equitable and just treatment for all individuals under the JKN program.

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Journal Info

Abbrev

ICHSN

Publisher

Subject

Description

Proceeding of the International Conference on Health Sciences and Nursing is a forum that brings together researchers, health practitioners, and academics from around the world to share knowledge, latest findings, and innovative ideas in the field of health, medical sciences, and published by ...