Jurnal Minfo Polgan (JMP)
Vol. 15 No. 1 (2026): Artikel Penelitian

Pengaruh Inovasi Produk, Promosi Digital Dan Kepuasan Pelanggan Terhadap Keberlanjutan Usaha Pembelian : Studi Kasus UMK Gethuk Take Tawangmangu

Alfrin Sefanya Dillak (Institut Teknologi dan Bisnis Kristen Bukit Pengharapan)
Dokman Marulitua Situmorang (Institut Teknologi dan Bisnis Kristen Bukit Pengharapan)



Article Info

Publish Date
25 Mar 2026

Abstract

This Study Aims To Analyze The Influence Of Product Innovation, Digital Promotion, And Customer Satisfaction On Business Sustainability At The Gethuk Take Tawangmangu Msme. This Study Used A Quantitative Approach With Data Collection Techniques Through The Distribution Of Questionnaires To Respondents. The Population In This Study Were Consumers Of The Gethuk Take Tawangmangu Msme, With A Sample Of 96 Respondents Determined Using A Specific Sampling Technique. Data Analysis Was Conducted Using Validity Tests, Reliability Tests, Classical Assumption Tests, Multiple Linear Regression Analysis, T-Tests, F-Tests, And Coefficient Of Determination (R²) Tests Processed Using Spss Software. The Results Showed That Product Innovation Had A Positive And Significant Effect On Business Sustainability. Digital Promotion Also Showed A Positive And Significant Effect On Business Sustainability. Furthermore, Customer Satisfaction Was Proven To Have A Positive And Significant Effect On Business Sustainability. The Results Of Simultaneous Testing Showed That Product Innovation, Digital Promotion, And Customer Satisfaction Together Had A Significant Effect On Business Sustainability. The Coefficient Of Determination (R²) Of 0.535 Indicates That 53.5% Of The Variation In Business Sustainability Can Be Explained By These Three Variables, While The Remaining 46.5% Is Influenced By Factors Outside The Research Model. The Findings Of This Study Indicate That Increasing Product Innovation, Optimizing Digital Promotions, And Maintaining Customer Satisfaction Are Important Factors In Supporting Business Sustainability At The Gethuk Take Tawangmangu Msme.

Copyrights © 2026






Journal Info

Abbrev

jmp

Publisher

Subject

Computer Science & IT Library & Information Science Mathematics Social Sciences

Description

Jurnal Minfo Polgan (JMP) merupakan jurnal nasional yang diterbitkan oleh Program Studi Manajemen Informatika Politeknik Ganesha Medan terbit berkala (satu tahun dua kali yaitu Maret dan September) dengan tujuan untuk menyebarluaskan hasil riset bidang teknologi dan informasi kepada para akademisi, ...