Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam
Vol. 8 No. 1 (2026): Jurnal Pengabdian kepada Masyarakat Politeknik Negeri Batam

Pendampingan Pelaporan SPT Tahunan Orang Pribadi pada Karyawan Mall SKA

Rudi Syaf Putra (Universitas Muhammadiyah Riau)
Nadia Fathurrahmi Lawita (Politeknik Negeri Batam)
Agustiawan Agustiawan (Universitas Muhammadiyah Riau)
Dwi Fionasari (Universitas Muhammadiyah Riau)
Linda Hetri Suriyanti (Universitas Muhammadiyah Riau)
Siti Samsiah (Universitas Muhammadiyah Riau)
Wira Ramashar (Universitas Muhammadiyah Riau)



Article Info

Publish Date
29 Jun 2026

Abstract

This community service activity aimed to assist Mall SKA employees in understanding the use of the Coretax DJP system and the process of reporting Individual Annual Tax Returns. The activity was conducted in the HRD Room on the 5th floor of Mall SKA by the Tax Center of Universitas Muhammadiyah Riau through the Relawan Pajak Untuk Negeri (Renjani) program. The implementation methods included material presentation, assistance with Coretax account registration and activation, assistance in applying for electronic certificates or DJP authorization codes, as well as guidance in completing and submitting Individual Annual Tax Returns electronically. The results showed that several participants still experienced difficulties in using the Coretax DJP system, especially during account registration, account activation, and online tax reporting procedures. Through direct assistance, participants were able to better understand the stages of using digital tax services. In addition, participants gained a better understanding of the importance of electronic tax reporting and digital tax administration. This activity indicates that tax education and assistance are still needed to help taxpayers adapt to digital tax administration systems and improve their understanding in carrying out tax obligations properly and correctly.

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Journal Info

Abbrev

AbdiMas

Publisher

Subject

Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Mechanical Engineering

Description

Jurnal Pengabdian kepada Masyarakat(Jurnal AbdiMas Polibatam) adalah jurnal multidisiplin ilmiah yang diterbitkan oleh Pusat Penelitian Pengembangan dan Pengabdian Masyarakat (Pusat P2M) Politeknik Negeri Batam. Tujuan publikasi jurnal ini adalah untuk menyebarluaskan pemikiran konseptual atau ...