Journal of Governance Innovation
Vol. 8 No. 1 (2026): Volume 8 Nomor 1, March 2026

Peran Media Sosial Instagram Sebagai Sarana Keterbukaan Informasi Publik di Kelurahan Merjosari

Shyane Devety Natalia (Administrasi Publik, Universitas Tribhuwana Tunggadewi)
Roro Merry Chornelia Wulandary (Universitas Tribhuwana Tunggadewi Malang)



Article Info

Publish Date
30 Mar 2026

Abstract

The rapid digital transformation in the public sector has encouraged government institutions to utilize social media to enhance public information disclosure. Instagram, as one of the most widely used platforms in Indonesia, offers strategic potential to improve transparency, accessibility, and communication between governments and the community. This study aims to analyze the role of Instagram as a medium for public information disclosure in Merjosari Village. The research employed a qualitative descriptive approach, with data collected through interviews, observation, and documentation. The findings show that Instagram has been used to disseminate information related to village activities, administrative services, and policy announcements. The platform supports transparency through accessible and visually structured content and enables two-way communication through interactive features. However, its implementation has not been fully optimal due to limited human resources, the absence of standard operating procedures for social media management, and limited digital content management capacity. Overall, Instagram contributes to supporting public information disclosure at the village level.

Copyrights © 2026






Journal Info

Abbrev

JOGIV

Publisher

Subject

Humanities Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Journal of Governance Innovation adalah sebuah terbitan ilmiah berkala dwi tahunan atau terbit dua kali dalam setahun, tepatnya pada bulan Maret dan September. Journal of Governance Innovation (JOGIV) diterbitkan oleh Program Studi Ilmu Pemerintahan, Fakultas Ekonomi dan Ilmu Sosial, Universitas ...