Journal of Economics and Business UBS
Vol. 15 No. 3 (2026): Journal of Economics and Business UBS

Modeling the Performance of Civil Servants in the Tegal Regency Government

Agus Priono (Universitas Terbuka, Indonesia)
Amir Fikri (Universitas Bina Nusantara, Indonesia)
Maya Maria (Universitas Terbuka, Indonesia)



Article Info

Publish Date
17 Jun 2026

Abstract

This study aims to examine the effect of workload, compensation, and training on the performance of Civil Servants (ASN), with job satisfaction as a mediating variable among ASN in the Tegal Regency Government. Using a quantitative approach with causal explanatory design, data were collected through questionnaires distributed to 200 ASN respondents selected using purposive sampling technique. The validity test results showed that all indicators had loading factor values above 0.60 with CR > 1.96 and p-value < 0.05, while the reliability test using Cronbach's Alpha produced values above 0.90 for all variables (workload 0.926, compensation 0.926, training 0.925, job satisfaction 0.916, performance 0.943). The Goodness of Fit test indicated a fit model (Chi-Square 1245.321, p = 0.061; CMIN/DF = 1.742; GFI = 0.91; RMSEA = 0.047). The results show that workload has a negative and significant effect on job satisfaction (CR = 2.984; p = 0.003) and performance (CR = 3.284; p = 0.001). Compensation has a positive and significant effect on job satisfaction (CR = 3.468; p = 0.001) and performance (CR = 3.112; p = 0.002). Training has a positive and significant effect on job satisfaction (CR = 3.873; p = 0.004) and performance (CR = 3.657; p = 0.000). Job satisfaction has a positive and significant effect on ASN performance (CR = 3.194; p = 0.001). Furthermore, job satisfaction mediates the relationships between workload, compensation, and training on performance with indirect effect values of 0.338 (p = 0.000), 0.297 (p = 0.002), and 0.365 (p = 0.000) respectively.

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Journal Info

Abbrev

joeb

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Economics & Business UBS adalah jurnal yang diterbitkan sebulan sekali oleh STIE UniSadhuGuna. Jurnal Indonesia Sosial Sains akan menerbitkan artikel ilmiah dalam lingkup ilmu sosial dan ekonomi. Artikel yang diterbitkan adalah artikel dari penelitian, studi atau studi ilmiah kritis dan ...