International Journal Administration, Business & Organization
Vol 3 No 2 (2022): IJABO

Pengaruh Pembayaran QR Code terhadap Kepuasan Pelanggan pada Mahasiswa

Veronika Elsanti (Politeknik Negeri Bandung)

Article Info

Publish Date
04 Jul 2026

Abstract

The purpose of this study is aims to reveal the influence of the QR Code payment system on customer satisfaction among students. The respondents of this research are students who have or have used digital payments with the help of QR Codes anywhere and anytime. This research was analyzed with the help of quantitative descriptive methods using validity and reliability tests, as well as simple linear regression tests. The data obtained in this research is the result of distributing online questionnaires via Google Form to 102 college students with the help of social media. The research results show that the QR Code payment system has an effect on customer satisfaction among students with a value of 78.2%.

Copyrights © 2022




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
International Journal Administration, Business & Organization
Website

Abbrev

ijabo

Publisher

Asosiasi Ahli Administrasi Indonesia

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Social Sciences

Description

International Journal Administration Business and Organization (IJABO) is an international peer-reviewed scientific journal with open access, publishing high quality conceptual and measure development articles in the areas of management, business administration, and related disciplines. IJABO ...