Journal of Digital Business and Innovation Management
Vol. 5 No. 1 (2026): June 2026

The Role of Media and the Effectiveness of Influencer Marketing on Customer Behavior in Digital Business

Raynaffan Prasadja (State University of Surabaya)
Abdul Khalid Al-Mubarak Dalimunthe (State University of Surabaya)
Achmad Farhan Prasojo (State University of Surabaya)
Mokhamad Mirza Rizky Sahara (State University of Surabaya)



Article Info

Publish Date
30 Jun 2026

Abstract

This study examines the influence of Digital Media Role and InfluencerMarketing on Consumer Behavior within the context of TikTok, one of themost prominent short-video platforms shaping contemporary digitalconsumption patterns. Using a quantitative approach, data were generatedfrom 150 respondents to analyze how TikTok’s algorithmic features andinfluencer credibility jointly affect user decision-making. Reliability andvalidity analyses confirmed strong internal consistency across allconstructs. Descriptive results indicated generally positive perceptionstoward TikTok’s media affordances and influencer content. Regressionanalysis revealed that both Digital Media Role (X1) and Influencer Marketing(X2) significantly and positively influenced Consumer Behavior (Y),explaining 40% of the variance in behavioral outcomes. The balanced effectsizes indicate that platform-level stimuli and influencer-driven cuescontribute equally to shaping user responses. These findings support thetheoretical assumptions of the Stimulus–Organism–Response (S-O-R)framework and align with the AIDA model, highlighting how attention,perceived relevance, and credibility collectively drive behavioralengagement. This study contributes to the growing body of digital marketingliterature by demonstrating the dual-channel persuasion mechanisminherent in TikTok’s environment. Practical implications suggest that brandsshould optimize both algorithmic visibility and influencer partnerships toeffectively influence consumer behavior. Future research may include

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Journal Info

Abbrev

jdbim

Publisher

Subject

Decision Sciences, Operations Research & Management Library & Information Science

Description

Journal of Digital Business and Innovation Management (JDBIM) is a new, Open Access journal from Universitas Negeri Surabaya that aims to publish original research articles, reviews, and reports on the digitalization of business and management, how digital technologies can innovate the business, and ...