el-Jizya: Jurnal Ekonomi Islam
Vol. 14 No. 1 (2026): el-Jizya: Jurnal Ekonomi Islam

ASWAJA Value-Based Marketing Funding Officer in Increasing the Competitiveness of Hajj and Umrah Financing Products at BMT

Muhammad Bahrul Izzi (Universitas Ma’arif Lampung, Indonesia)
Eka Nurzannah (Universitas Ma'
arif f Lampung, Indonesia)



Article Info

Publish Date
26 Aug 2026

Abstract

The problem in this study lies in the lack of optimal internalization of the value of Ahlussunnah Wal Jamaah (ASWAJA) in marketing strategies by the Marketing Funding Officer (MFO), so that religious values have not been systematically integrated and have not been able to maximally increase the trust and competitiveness of Hajj and Umrah financing products. This study aims to analyze the internalization of ASWAJA values in marketing strategies and their implications for the competitiveness of Hajj and Umrah financing products at BMT Artha Buana Metro City. The research uses a qualitative approach, with field research involving observation, semi-structured interviews, and documentation of purposively selected MFOs, management, and customers. The results of the study show that needs-based marketing strategies, the role of MFO as an agent of trust through a social relations approach, and product excellence in the form of discount policies are the main factors of competitiveness. However, the internalization of ASWAJA values remains implicit and has not been standardized in marketing strategies or performance evaluations. The conclusion of the study emphasizes that strengthening competitiveness requires the systematic integration of ASWAJA values and optimizing the role of MFO as a spiritual companion to increase trust and loyalty of members.

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Journal Info

Abbrev

eljizya

Publisher

Subject

Economics, Econometrics & Finance

Description

el-Jizya: Jurnal Ekonomi Islam is a scientific journal published by Faculty of Economic and Islamic Bussiness UIN Prof. K.H. Saifuddin Zuhri Purwokerto. First printed edition was published in 2013, and since 2017 it has been published in online version. El-Jizya focuses on the study of Islamic ...