Journal of Governance and Accountability Studies
Vol. 6 No. 2 (2026): July

Understanding Work Motivation among Urban Park Management Personnel: A Case Study of Sukabumi City

Mohammad Sahid (Dinas Pekerjaan Umum dan Tata Ruang Kota Sukabumi, Sukabumi, Indonesia)
Ely Sufianti (Politeknik STIA LAN Bandung, Bandung, Indonesia)
Muhamad Nur Afandi (Politeknik STIA LAN Bandung, Bandung, Indonesia)
Teni Listiani (Politeknik STIA LAN Bandung, Bandung, Indonesia)



Article Info

Publish Date
02 Jul 2026

Abstract

Purpose: This study examines the level and determinants of work motivation among urban park management personnel at the Sukabumi City Public Works and Public Housing Agency using Herzberg’s Two-Factor Theory and explores the presence of a mid-career plateau. Methodology: A quantitative descriptive approach was employed using a census of 49 participants. Data were collected through structured questionnaires on motivator and hygiene factors, complemented by semi-structured interviews for data triangulation. Quantitative data were analyzed descriptively, and qualitative data provided contextual interpretation. Results: Findings show that work motivation is generally good, with hygiene factors (mean = 3.31) slightly exceeding motivator factors (mean = 3.19). Working relationships were rated the highest, whereas working conditions and salary were rated the lowest. A mid-career plateau was observed among employees with 6–10 years of service, influenced by limited welfare, constrained career opportunities and inadequate work facilities. Conclusions: Despite overall positive motivation, structural issues related to compensation, career development, and the work environment continue to hinder sustained motivation. Addressing these challenges requires integrated interventions across short-, medium-, and long-term strategies. Limitations: This study was limited by its cross-sectional design, single institutional context, and exclusion of broader attitudinal variables. Contributions: This study provides empirical insights into work motivation among operational-level urban park workers and offers practical recommendations for local governments to improve public service workforce management.

Copyrights © 2026






Journal Info

Abbrev

jgas

Publisher

Subject

Social Sciences

Description

The Journal of Governance and Accountability Studies (JGAS) is an online peer-reviewed, open access scholarly journal, which publishes critical and original analysis from researchers and academic practitioners on various social, political and government issues. JGAS welcomes high-quality manuscripts ...