Al-Kharaj: Journal of Islamic Economic and Business
Vol. 8 No. 2 (2026): All articles in this issue include authors from 3 countries of origin (Indonesi

The Influence of Beauty Influencers, Brand Image, and Price on Customer Loyalty for OMG Cosmetic Products in Surabaya

Kirana Yuni Susanti (Universitas Pembangunan Nasional Veteran Jawa Timur)
Indah Respati Kusumasari (Universitas Pembangunan Nasional Veteran Jawa Timur)



Article Info

Publish Date
24 Jun 2026

Abstract

The rapid digital transformation in Indonesia has fundamentally shifted social media into a primary source of brand information, significantly impacting the competitive local cosmetic industry. Despite high sales volumes, brands like OMG (Oh My Glam) face challenges with high brand-switching behavior and rising consumer vigilance regarding product safety. This study aims to analyze the influence of Beauty Influencers, Brand Image, and Price on the Customer Loyalty of OMG cosmetic products in Surabaya. Using a quantitative approach, data were collected from 100 respondents through questionnaires and analyzed using multiple linear regression. The results of the F-test confirm that Beauty Influencers, Brand Image, and Price simultaneously exert a significant positive influence on Customer Loyalty. Partially, the T-test results indicate that each variable has a significant individual impact on loyalty. Beauty influencers build trust through credible recommendations, a positive brand image encourages long-term commitment, and affordable pricing stimulates repeat purchases. The synergy of these three marketing elements is a major determinant of consumer retention in a trend-driven market. This study suggests that brands should maintain beauty influencer credibility, positive brand image and competitive pricing strategies to mitigate external risks and strengthen long-term loyalty in the digital-first era.

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Journal Info

Abbrev

alkharaj

Publisher

Subject

Economics, Econometrics & Finance

Description

Al-Kharaj, Journal of Islamic Economic and Business is peer-reviewed journal published by program studi ekonomi syariah , Institut Agama Islam Negeri (IAIN) Palopo. Al-Kharaj focus on the research of Islamic Economic and Business. The aims of this journal is to explore and develop economic related ...