JURNAL MERCATORIA
Vol. 19 No. 1 (2026): JURNAL MERCATORIA JUNI

Legal Protection for Victims of Phishing Crimes in Digital Banking Transactions

Cut Nurita (Universitas Islam Sumatera Utara)



Article Info

Publish Date
29 Jun 2026

Abstract

This study aims to examine the legal protection available to victims of phishing crimes in digital banking transactions and to identify the challenges in its implementation. The research adopts a normative legal method with statutory and conceptual approaches. The data used consist of primary, secondary, and tertiary legal materials collected through library research and analyzed qualitatively using a descriptive-analytical approach. The results show that although phishing is not explicitly regulated as a distinct offense under Indonesian law, legal protection can still be found within existing frameworks such as criminal law, banking regulations, and electronic transaction laws. Legal protection includes preventive measures, such as improving banking security systems and enhancing digital literacy, as well as repressive measures, including law enforcement and dispute resolution. Nevertheless, challenges remain, particularly in terms of regulatory limitations, evidentiary difficulties, and unclear liability between banks and customers. In conclusion, stronger regulations, effective law enforcement, and increased public awareness are essential to ensure optimal protection for victims and maintain trust in digital banking systems.

Copyrights © 2026






Journal Info

Abbrev

mercatoria

Publisher

Subject

Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice

Description

Mercatoria is a Journal of Law for information and communication resources for academics, and observers of Business Law, International law, Criminal law, and Civil law. The published paper is the result of research, reflection, and criticism with respect to the themes of Business Law, International ...