<![CDATA[The rapid advancement of digital technologies has transformed human resource (HR) management practices and compelled organizations to adapt to increasingly dynamic business environments. In the banking sector, HR virtualization has emerged as an important strategy for enhancing operational flexibility and sustaining organizational performance in the digital era. This study examines the opportunities and challenges associated with the implementation of HR virtualization at a commercial bank in Zimbabwe. A mixed-method descriptive survey design was employed involving seven managers selected through purposive sampling and 493 employees. Data were collected using structured questionnaires and virtual interviews and analyzed using descriptive and thematic approaches. The findings reveal that HR virtualization provides several opportunities, including improved workâlife balance, enhanced operational efficiency, increased organizational competitiveness, and improved service delivery. However, its implementation is constrained by challenges such as internet connectivity problems, employee stress, low levels of virtual engagement, resistance to change, and limited technological resources. The study concludes that while HR virtualization offers significant benefits to banking institutions, its successful implementation requires supportive organizational policies, reliable technological infrastructure, and effective change management strategies. The study contributes to the growing literature on digital human resource management by providing empirical evidence on the opportunities and challenges of HR virtualization within the banking sector of an emerging economy.]]>
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