Law Development Journal
Vol 8, No 2 (2026): June 2026

Regulatory Gaps in Buy Now Pay Later Consumer Protection

Herdianto, Tri (Unknown)
Sulistianingsih, Dewi (Unknown)
Pujiono, Pujiono (Unknown)



Article Info

Publish Date
05 Jun 2026

Abstract

The rapid development of Buy Now Pay Later (BNPL) services in Indonesia has created new challenges for consumer protection in the digital financial ecosystem. This study aims to analyze the effectiveness of regulatory oversight of BNPL services and to examine the reconstruction of providers' legal responsibilities in protecting consumers from potential losses. This study uses a normative juridical method with statutory, conceptual, and analytical approaches by examining regulations, legal doctrine, and contemporary fintech legal issues. The novelty of this study lies in the integration of consumer protection principles with risk-based financial supervision in evaluating BNPL regulations, particularly in identifying structural gaps between regulatory compliance and substantive legal protection. This study finds that existing BNPL regulations do not fully provide effective consumer protection due to the dominance of a compliance-based supervisory approach, weak accountability mechanisms, and the absence of a clear compensation framework for consumer losses. Furthermore, the use of standard digital agreements tends to create an imbalance between providers and consumers. This study concludes that the BNPL problem in Indonesia is a structural legal issue that requires regulatory reconstruction through adaptive risk-based supervision, clearer allocation of responsibilities, operational compensation mechanisms, and stronger integration between financial services law, consumer protection law, and personal data protection regulations.

Copyrights © 2026






Journal Info

Abbrev

ldj

Publisher

Subject

Humanities Law, Crime, Criminology & Criminal Justice

Description

The aims of this journal is to provide a venue for academicians, researchers and practitioners for publishing the original research articles or review articles. The focus and scope of the articles published in this journal deal with a broad range of topics, including: Criminal Law; Civil Law; ...