Journal Of Management Science (JMAS)
Vol 9 No 3 (2026): July: Management Science and Field

The role of job satisfaction in strengthening organizational commitment and its implications for employee loyalty

Heri Susanto (Universitas Horizon Indonesia, Indonesia)
Ade Sofyan (Universitas Horizon Indonesia, Indonesia)
Hikmayanti Wulandari (Universitas Horizon Indonesia, Indonesia)



Article Info

Publish Date
20 Jun 2026

Abstract

The core objective of this study is to analyze the role of job satisfaction in organizational commitment and its impact on employee loyalty. The study adopts a quantitative research approach paired with structural model analysis to test the direct and indirect associations between all variables. Empirical results show that employee loyalty has an R² of 0.825 (strong explanatory power), and job satisfaction has an R² of 0.567 (moderate explanatory power). All links between variables are positive and statistically significant, and job satisfaction can significantly mediate the association between organizational commitment and employee loyalty. Two core path effects are extremely strong, with only the effect of organizational commitment on employee loyalty being moderate. The study ultimately confirms that these two factors are core elements for improving employee loyalty within organizations.

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Journal Info

Abbrev

JMAS

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen (JMAS) menawarkan analisis yang luas dan luas dari semua permukaan manajemen dan sains. Diterbitkan empat kali per tahun, ini memberikan penekanan pada kemahiran universal dalam metode vital, teknik, dan bidang penelitian. menyajikan kesempatan bagi pembaca untuk berbagi saling ...