JURNAL LENTERA BISNIS
Vol. 15 No. 2 (2026): JURNAL LENTERA BISNIS, Mei 2026

PENGARUH BEBAN KERJA, STRES KERJA, DAN WORK-FAMILY CONFLICT TERHADAP BURNOUT PEGAWAI KPP PRATAMA SIDOARJO SELATAN

Pratiwi Widayanti, Ni Made Ayu Mega (Unknown)
Rahayu, Sri (Unknown)
Sari, Anita Kartika (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

This study aims to analyze the effects of workload, job stress, and work-family conflict on employee burnout at the Sidoarjo Selatan Primary Tax Office. This study employed a quantitative approach with a causal associative design. The population consisted of 100 employees, while a sample of 80 respondents was determined using the Slovin formula with a 5% margin of error. Data were collected through a Likert-scale questionnaire and analyzed using multiple linear regression with SPSS. The results show that workload has a positive and significant effect on burnout (B = 0.402; β = 0.647; t = 10.142; p < 0.001). Job stress has a positive and significant effect on burnout (B = 0.158; β = 0.221; t = 3.456; p = 0.001). Work-family conflict also has a positive and significant effect on burnout (B = 0.346; β = 0.407; t = 6.397; p < 0.001). Simultaneously, the three variables significantly affect burnout (F = 58.459; p < 0.001). The adjusted R-squared value of 0.686 indicates that the model explains 68.6% of the variation in burnout, while the remaining 31.4% is explained by other factors. Workload is the most dominant variable based on its standardized beta coefficient. These findings emphasize the importance of managing workload, controlling job stress, and supporting the balance between work and family roles to prevent employee burnout.

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...