HYPOTHESIS : MULTIDISCIPLINARY JOURNAL OF SOCIAL SCIENCES
Vol 5 No 01 (2026): HYPOTHESIS : Multidisciplinary Journal Of Social Sciences

STRATEGI KOMUNIKASI PUBLIK PEMERINTAH DAERAH DI ERA DIGITAL

Khurin'In Azizah (Universitas Sunan Giri Surabaya)



Article Info

Publish Date
30 Jun 2026

Abstract

The digital era has transformed local government public communication from one-way information delivery into faster, interactive, and platform-based engagement. This article aims to synthesize public communication strategies for local governments in the digital era through a literature review of relevant journals, books, and policy documents. The literature was selected using inclusion criteria related to publication period, topic relevance, and full-text availability. The findings identify eight key strategies: optimizing official social media, using integrated multichannel platforms, strengthening digital communication capacity among public officials, developing digital public information systems, maintaining conventional channels through a hybrid approach, preparing digital crisis communication protocols, expanding digital public participation, and conducting regular communication performance evaluation. These strategies are interrelated and form an integrated public communication ecosystem. Their implementation requires leadership commitment, adequate resources, cross-agency coordination, and continuous evaluation so that local governments can maintain public trust and respond effectively to digital communication challenges.

Copyrights © 2026






Journal Info

Abbrev

hypothesis

Publisher

Subject

Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

Description

HYPOTHESIS : Multidisciplinary Journal Of Social Sciences is a scientific journal in Multidisipliner Sciences published by Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM Azramedia Indonesia with e-ISSN : 2963-640X (Online) is a quarterly journal that is published in Juny and December. ...