Jurnal Ilmu Komunikasi dan Sosial Politik
Vol. 3 No. 4 (2026): April - Juni

Pengaruh Pemanfaatan Fitur Voice Note Whatsapp Terhadap Komunikasi Interpersonal Mahasiswa Universitas Dharma Andalas

Refli Saputra (Ilmu Komunikasi, Fakultas Hukum, Ilmu Sosial, Dan Humaniora, Universitas Dharma Andalas)
Yesi Elsandra ZH (Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Dharma Andalas)



Article Info

Publish Date
20 Jun 2026

Abstract

This study examines the influence of the voice note feature on WhatsApp toward the quality of interpersonal communication among students at Universitas Dharma Andalas. The rapid development of digital communication has shifted student interaction patterns from face-to-face communication to online-based exchanges, where voice messages are considered more expressive than text messages. This research aims to analyze the extent to which the use of the voice note feature affects interpersonal communication, measured through five key dimensions: openness, empathy, supportiveness, positivity, and equality. The study employs a quantitative approach with an explanatory design using a survey method. The research population consists of students from the 2022–2024 cohorts, with a total sample of 94 respondents selected through purposive sampling. Data were collected using a Likert-scale questionnaire and analyzed through validity and reliability tests, followed by simple linear regression to examine the causal relationship between variables. The findings indicate that the utilization of the voice note feature has a positive and significant effect on students’ interpersonal communication. This suggests that the more effectively voice messages are used in digital interactions, the higher the quality of interpersonal relationships, both in academic and social contexts. Theoretically, this study contributes to the development of interpersonal communication research mediated by digital technology. Practically, the results provide insights for students and educational institutions in optimizing digital communication features to foster more effective and meaningful interactions.

Copyrights © 2026






Journal Info

Abbrev

jiksp

Publisher

Subject

Environmental Science Library & Information Science

Description

Jurnal Ilmu Komunikasi dan Sosial Politik, dengan E-ISSN : 3025-6445, adalah jurnal yang ditujukan untuk publikasi artikel ilmiah yang diterbitkan oleh CV.ITTC INDONESIA, dan bersifat open accsess dan proses penerbitan artikelnya melalui proses review. Jurnal ini memublikasikan artikel-artikel yang ...