Siber Journal of Advanced Multidisciplinary
Vol. 3 No. 4 (2026): (SJAM) Siber Journal of Advanced Multidisciplinary (January - March 2026)

SPACE Analysis: Strategies to Increase Capitation at Bunda Aminah Tambun Primary Clinic

Rian Pranata Pran (Universitas Bhayangkara Jakarta)
Henny Hanna (Universitas Prof. Dr. Hamka Jakarta)



Article Info

Publish Date
26 Mar 2026

Abstract

The purpose of this study is to analyze strategies to increase capitation at the Bunda Aminah Tambun Primary Clinic using the Strategic Position and Action Evaluation (SPACE) method with a quantitative descriptive approach through IFAS and EFAS analysis. One indicator of a clinic's success in the National Health Insurance (JKN) system is an increase in the number of capitation participants. The results of the study show that the Bunda Aminah Tambun Primary Clinic has a fairly strong internal condition (IFAS 3.13) and a supportive external condition (EFAS 3.07), despite facing very intense competition. Based on the SPACE Matrix analysis, the company is located in Quadrant I (Aggressive) with coordinates X = 3.00 and Y = 1.00. Therefore, the recommended strategy to increase clinic capitation is an aggressive one, focusing on market penetration, market development, and product/service diversification. This includes adding facilities, extending operational hours, or establishing corporate healthcare partnerships in industrial/residential zones within the Tambun area to achieve the expected capitation targets.

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Journal Info

Abbrev

SJAM

Publisher

Subject

Humanities Economics, Econometrics & Finance Engineering Health Professions Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology

Description

Siber Journal of Advanced Multidisciplinary (SJAM) is a journal devoted to the publication of scientific articles published by Siber Nusantara Research and under the umbrella of the Yayasan Sinergi Inovasi Bersama (SIBER) and published 4 times a year, namely April, July, October, and January. SJAM ...