eCo-Fin
Vol. 8 No. 2 (2026): eCo-Fin

The Role of Tax Knowledge, Tax Understanding, Tax Digitalization, and Motivation in Enhancing MSME Taxpayer Compliance

Paska Lumban Gaol (Universitas Buddhi Dharma)
Lia Dama Yanti (Universitas Buddhi Dharma)



Article Info

Publish Date
30 Jun 2026

Abstract

         Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in Indonesia's economy by promoting economic growth and creating employment opportunities. Despite their substantial contribution, tax compliance among MSME taxpayers remains a persistent challenge. This study investigates the effects of tax knowledge, tax understanding, tax digitalization, and motivation on taxpayer compliance among MSME owners in Legok Village. A quantitative research design was employed using primary data collected through an online questionnaire distributed via Google Forms. The study involved all 85 active MSMEs in Legok Village using a census sampling approach. The collected data were analyzed using SPSS version 27 through validity, reliability, normality, multicollinearity, multiple linear regression, coefficient of determination, t-test, and F-test analyses. The findings reveal that tax knowledge has no significant effect on taxpayer compliance (t = 1.140, p = 0.258), while tax understanding has a positive and significant effect (t = 6.421, p < 0.001). Tax digitalization exhibits a significant negative effect on taxpayer compliance (t = -6.629, p < 0.001), whereas motivation does not significantly influence taxpayer compliance (t = –0.280, p = 0.780). Furthermore, the simultaneous test demonstrates that tax knowledge, tax understanding, tax digitalization, and motivation collectively have a significant effect on MSME taxpayer compliance (F = 22.012, p < 0.001). These findings suggest that improving taxpayer compliance requires not only adequate tax knowledge but, more importantly, a deeper understanding of tax regulations and greater readiness to adopt digital taxation systems.

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Journal Info

Abbrev

ef

Publisher

Subject

Economics, Econometrics & Finance

Description

Focusing on the development of economics, especially finance & accounting, both scientific and practical reviews, is expected to be a scientific medium for the creation of integration between theoretical studies and practical studies for the development of economics in various social aspects. ...