Journal of Business Economics and Management
Vol. 3 No. 1 (2026): Juli - September

Pengaruh Multy Sensory Marketing Terhadap Niat Berkunjung Kembali Konsumen Coffee Shop Bun Kopi Unila

Miftahhudin (Universitas Lampung)
Dwi Asri Siti Ambarwati (Universitas Lampung)



Article Info

Publish Date
05 Jul 2026

Abstract

This study aims to analyze the simultaneous and partial effects of Multy Sensory Marketing (Sight, Smell, Taste, Sound, and Touch) on consumer revisit intention at Bun Kopi Unila Coffee Shop. The research employs a quantitative explanatory approach with 100 respondents selected through purposive sampling. Data were gathered through questionnaires and analyzed using multiple linear regression via SPSS 25. The partial tests show that Sight, Taste, and Touch have a positive and significant effect, with Taste as the most dominant driver, whereas Smell and Sound have positive but non-significant effects. The five dimensions simultaneously explain 48.5% of revisit intention. Management is advised to maintain taste consistency, improve visual cleanliness, optimize air circulation, and apply a dayparting music strategy.

Copyrights © 2026






Journal Info

Abbrev

jbem

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Business Economics and Management (E-ISSN : 3063-8968) published by Global Sciences Publishers. The Journal of Business Economics and Management provides a forum for Students and Lecturers to explore issues and reflect on quantitative research. Journal of Business Economics and Management ...