<![CDATA[Educational institutions (Islamic boarding schools), should ideally be responsive in order to maintain public trust. However, contemporary pesantren often withhold information in response to various dynamics that emerge during crises. This study employed a qualitative method with a case study design at Nurul Jadid Islamic Boarding School, Jalaluddin Ar-Rumi Region, using the perspective of Situational Crisis Communication Theory (SCCT). The findings indicate that silent communication is relatively appropriate in crises categorized as the victim cluster, but it may pose reputational risks in accidental and preventable clusters if it is not accompanied by clarification and corrective action. Prophetic values, such as wisdom (hikmah), patience, prudence, and public benefit (maṣlaḥah), also shape communication decision-making. Therefore, silent communication should be applied selectively, within clear limits, and proportionally.]]>
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