Mediator: Jurnal Komunikasi
Vol. 19 No. 1 (2026): Mediator: Jurnal Komunikasi (Sinta 2)

Bridging or Bypassing: Generational Differences in Trust and Source Credibility in Media Ecosystems

Harliantara (Dr. Soetomo University)
Bahar Öztürk (Inonu University)



Article Info

Publish Date
30 Jun 2026

Abstract

This study examines how Generations Z, Millennials, and X perceive source credibility within an integrated media ecosystem, where traditional and digital platforms converge amid collapsing institutional trust. While the existing literature addresses the crisis of trust in institutionalized media, little research has examined how generational cognitive preferences translate into specific behaviors within actual integrated settings, specifically the mechanisms of bridging or bypassing information sources. The findings reveal distinct patterns: Gen X predominantly bypasses digital sources due to heavy reliance on institutions, and Millennials systematically cross-validate to build “bridges.” In contrast, Gen Z, driven by networked authenticity, bypasses traditional outlets. These findings are crucial for media literacy and legacy media adaptation in the age of audience fragmentation. This study proposes a hybrid communication framework for media organizations to regain relevance across diverse age groups.

Copyrights © 2026






Journal Info

Abbrev

mediator

Publisher

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

Mediator: Jurnal Komunikasi focuses on communication studies and media. Although centered on communication, the Mediator is open and welcomes the contribution of many disciplines and approaches that meet at crossroads with communication studies. The type of writing is in the form of scientific ...