Media Hukum Indonesia (MHI)
Vol 4, No 2 (2026): June

Pertanggungjawaban Hukum Perdata Terhadap Kerugian Konsumen Akibat Penggunaan Artificial Intelligence dalam Perspektif Hukum Positif Indonesia

Nina Rahmadania Yoki (Fakultas Hukum Universitas Pembangunan Nasional ‘Veteran’ Jakarta Jl. RS Fatmawati, Pondok Labu, Cilandak, Jakarta Selatan, DKI Jakarta 12450)
Dinda Dinanti (Fakultas Hukum Universitas Pembangunan Nasional ‘Veteran’ Jakarta Jl. RS Fatmawati, Pondok Labu, Cilandak, Jakarta Selatan, DKI Jakarta 12450)



Article Info

Publish Date
15 Jun 2026

Abstract

The development of Artificial Intelligence (AI) technology has brought significant changes to various sectors of society, including e-commerce, financial services, healthcare, and digital services. The use of AI offers various conveniences that improve the efficiency and quality of services. However, despite these benefits, AI also has the potential to cause harm to consumers, such as errors in system decision-making, personal data leaks, and system failures resulting in material and immaterial losses. Legal issues arise because Indonesia currently lacks specific regulations comprehensively governing liability for losses caused by AI. This study aims to analyze the forms of civil legal liability for consumer losses resulting from the use of Artificial Intelligence and examine the forms of legal protection available under Indonesian positive law. This study uses a normative legal research method with both statutory and conceptual approaches. The results indicate that AI cannot yet be categorized as a legal subject, so liability remains with those who develop, operate, or utilize the technology. The basis for this liability can be found in the provisions of the Civil Code and the Personal Data Protection Law.

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Journal Info

Abbrev

MHI

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

The aims of this journal is to provide a venue for academicians, researchers, and practitioners for publishing the original research articles or review articles. The scope of the articles published in this journal deals with a broad range of topics in the fields of Criminal Law, Civil Law, ...