Journal of Economic, Bussines and Accounting (COSTING)
Vol. 9 No. 3 (2026): Journal of Economic, Bussines and Accounting (COSTING)

THE IMPACT OF REAL-TIME LIVE STREAMING INTERACTIVITY ON CONSUMER ENGAGEMENT AND IMPULSIVE BUYING

Septya Nurul Magisa (Institut Bisnis dan Ekonomi Indonesia)
Nindy Puspitasari (Institut Bisnis dan Ekonomi Indonesia)
Nur Hidayat (Universitas Panca Bhakti Pontianak)



Article Info

Publish Date
22 Jun 2026

Abstract

The expansion of live streaming commerce has transformed customer shopping behaviors by amalgamating entertainment, engagement, and immediate purchasing into a cohesive experience.  This research examines the impact of real-time live streaming interactivity on consumer engagement and impulsive purchasing via the lens of the Stimulus-Organism-Response theory.  Data were gathered via a survey of Generation Z consumers engaged in live streaming shopping and analyzed using WarpPLS with structural equation modeling.  The results indicate that interactivity markedly improves consumer involvement, hence reinforcing impulsive purchasing behavior.  Furthermore, interaction directly impacts impulsive purchasing, affirming that prompt communication and interactive elements enhance both engagement and spontaneous buying decisions.  Engagement serves as a vital intermediary, converting interactive stimuli into consumer reactions.  This study enhances the theoretical application of the S-O-R model in digital commerce and offers practical advice for e-commerce platforms and streamers to develop balanced interactive methods that optimize engagement while reducing post-purchase unhappiness.

Copyrights © 2026






Journal Info

Abbrev

COSTING

Publisher

Subject

Economics, Econometrics & Finance

Description

COSTING : Journal of Economic, Bussines and Accounting reviewed covers theoretical and applied research in the field of Economics, Business and Accounting. Priority is given to those articles which satisfy the main scope of the journal, and have an impact in the research areas of interest. ...