Greenation International Journal of Economics and Accounting
Vol. 4 No. 3 (2026): Greenation International Journal of Economics and Accounting (July - August 202

Digital Business Transformation and Its Impact on Organizational Performance in the Banking Industry: The Mediating Role of Digital Capability and Employee Adaptability

Ayi Wahid (Universitas Siber Indonesia, Jakarta, Indonesia)
Hery Wihasnanto (Universitas Krisnadwipayana, Bekasi, Indonesia)
Rosna Yuherlina Siahaan (Sekolah Tinggi Ilmu Pelayaran (STIP) Jakarta, Jakarta, Indonesia)
Rini Martiwi (Universitas Siber Indonesia, Jakarta, Indonesia)
Ari Wijaya (Universitas Persada Indonesia Y.A.I, Jakarta, Indonesia)



Article Info

Publish Date
25 Jun 2026

Abstract

Advances in digital technology are driving the banking industry to undertake business transformation to improve organizational performance. This study aims to analyze the influence of digital business transformation on organizational performance, with digital capabilities and employee adaptability as mediating variables. The study used a quantitative approach through a survey of banking employees involved in digital transformation. Data were analyzed using Structural Equation Modeling (SEM). The results show that digital business transformation has a positive and significant impact on organizational performance, as well as improving employee digital capabilities and adaptability. Both variables also positively influence organizational performance and act as partial mediators in the relationship between digital business transformation and organizational performance. These findings indicate that the success of digital transformation depends not only on technology investment but also on strengthening employee digital capabilities and adaptability. This study provides an empirical contribution to the development of digital transformation studies in the banking sector and provides input for bank management in improving organizational performance sustainably.

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Journal Info

Abbrev

GIJEA

Publisher

Subject

Economics, Econometrics & Finance

Description

Greenation International Journal of Economics and Accounting (GIJEA) is managed and published by Greenation Research & Yayasan Global Research National, periodically four times a year every March, June, September, and December. GIJEA is a peer-reviewed journal that publishes scientific articles in ...