Jurnal Ekonomi KIAT
Vol. 37 No. 1 (2026): June

Data governance maturity and employee perception of business intelligence in selected fintech firms in Nigeria: The mediating role of data quality

Adeyemi, Omolade Sunday (Unknown)
Olarewaju, Samuel Oluwakayode (Unknown)
Adeyemi, Oluwatoyin Damilola (Unknown)



Article Info

Publish Date
30 Jun 2026

Abstract

Purpose: This study examined whether data governance maturity (DGM) predicts employee perception of business intelligence performance (EPBI) in selected fintech firms in Nigeria, the mediating role of data quality (DQ). Design/methodology/approach: A survey of 342 employees from Nigerian fintech firms across data/analytics, IT, compliance, and management was conducted. SEM in AMOS tested hypothesised paths using maximum likelihood and 5,000 bootstrap samples. Findings: DGM positively predicted DQ and DQ positively predicted EPBI. The indirect effect of DGM on EPBI through DQ was statistically significant and consistent with full mediation. DGM explained forty-eight percent of the variance in DQ, whilst DQ accounted for thirty-eight percent of the variance in EPBI. Limitations and Research implications: The cross-sectional research design constrains causal inference, and restricting the sample to Nigerian fintech organisations limits broad generalisability. Future work should deploy longitudinal designs and multi-country samples across other African fintech markets. Practical Implications: Fintech organisations aiming to improve how employees perceive and utilise BI systems must treat data governance as a strategic capability rather than a regulatory formality. Governing data well is the antecedent through which data quality, and eventually employee BI performance perception, is achieved. Originality/value: This study is among the first to empirically model the DGM-DQ-EPBI pathway in the Nigerian fintech sector, extending information quality theory and the resource-based view to a high-growth, data-intensive, African financial services context.

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Journal Info

Abbrev

kiat

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice

Description

Journal Ekonomi KIAT is a scientific journal published by the Faculty of Economics and Business, Universitas Islam Riau. The purpose of Jurnal Ekonomi Kiat is to disseminate the results of research, study, and development in the fields of economics and finance, in particular in the fields of ...