Airlangga Journal of Innovation Management
Vol. 7 No. 2 (2026): Airlangga Journal of Innovation Management

The Role of Halal Awareness in Moderating the Effect of Content Marketing and Online Customer Review on Purchase Decisions

Ayu Firnanda (STAI Al-Utsmani Bondowoso)
Haqiqotus Sa'adah (Sekolah Tinggi Agama Islam Al-Utsmani Bondowoso)



Article Info

Publish Date
27 Jun 2026

Abstract

The increasing use of TikTok Shop and the growing demand for skincare products among Generation Z have significantly influenced consumer purchasing behavior. For Muslim consumers, purchase decisions are shaped not only by digital marketing factors but also by awareness of products' halalness, making it important to examine the role of halal awareness in the digital marketplace. This study aims to analyze the influence of content marketing and online customer reviews on skincare purchase decisions through TikTok Shop among Generation Z consumers in Surabaya and to examine the moderating role of halal awareness. A quantitative approach was employed using a survey method. Data were collected through questionnaires distributed to 115 respondents selected through Purposive sampling and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings indicate that content marketing and online customer reviews have a positive and significant effect on purchase decisions, with content marketing emerging as the most influential factor. Halal awareness was found to weaken the influence of both variables on purchase decisions, indicating that Muslim Generation Z consumers carefully consider the halal aspect before making purchases. Therefore, skincare companies should provide informative content, encourage authentic customer reviews, and clearly communicate halal certification and product ingredients.

Copyrights © 2026






Journal Info

Abbrev

AJIM

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Airlangga Journal of Innovation Management (AJIM) aims to link the research and practice of innovation management. AJIM adopt a multidisciplinary approach to addressing the many challenges of managing innovation. AJIM encourages the submission of papers addressing the multidisciplinary nature of the ...